Privacy policy summary

This privacy policy explains how solytherion gathers, manages, and protects your information according to UK law.

Information collected

We collect only essential details needed for service delivery and compliance.

• Contact credentials such as name, phone, address, and email are collected for account setup.
• Client communication records are retained for quality and regulatory requirements.
• Payment information may be processed by secure, authorised third party vendors only.
• Website usage data and cookies assist with functionality, analytics, and troubleshooting.

How your information is used

Personal details are processed solely to deliver and support your subscription service.

• To establish and manage accounts and subscription billing.
• To schedule consultations and deliver service updates.
• To enable secure communication between you and your appointed adviser.
• To comply with legal, regulatory, or financial reporting requirements.

Our legal basis

Processing is conducted according to data protection law.

We rely on your consent, contract performance, and legal obligations as the basis for using your data.

Information sharing

We never sell personal data and only share as strictly required.

• Where necessary, information is shared with trusted service providers to manage payments and secure communication tools.
• Only authorised staff access client records in controlled settings.
• We disclose information to regulators or legal authorities when required by law.

How data is protected

We use strict security protocols, encryption, and staff training to prevent unauthorised access, protect personal information, and comply with GDPR and UK Data Protection Act requirements.

Your rights

You have clear rights over your data, including access and deletion.

• Right to request a copy of personal data on file.
• Right to correct inaccurate or out-of-date information.
• Right to object to processing for non-essential purposes.
• Right to have personal data deleted under certain circumstances.

Cookies policy

Visit our cookie policy to understand what cookies are used and how your web data is managed.

View policy View policy

Contact us

For privacy questions or requests, please use the email or phone number below.

Policy changes

solytherion may update this privacy policy for compliance or service improvements.